Returns & exchanges

I gladly accept returns and exchanges

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping

Processing time

Artwork will be shipped out within one week of purchase unless otherwise noted. Each painting is packed with the utmost care. However, if a painting arrives damaged, please contact me immediately with a photograph, and we can discuss the best course of action.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Do you sell/ship your artwork internationally?

Yes, but there is an additional charge for shipping. Please use the contact form to reach out to me and get a quote for shipping.

Definition of Encaustic

Encaustic: a paint made from pigment mixed with melted beeswax and resin and, after application, fixed by heat; also: the method involving the use of encaustic or work produced by this method

Care of your Encaustic Painting

To keep your encaustic painting in pristine condition, you’ll want to buff the surface (exceptions may apply) to bring out the shine and vibrancy of the colors.

How To Buff:

Gently (but firmly) buff the surface of the painting, using small concentric circles, with a soft, lint-free cloth (an old t-shirt or pantyhose) whenever you notice dust or a hazy appearance. This hazy appearance is called “bloom.” Bloom is a natural part of the beeswax hardening process. Over time, the bloom will stop as the wax cures and the painting matures. Once cured, your painting will shed dust more easily and keep its polished look.

Temperature Considerations:

You should avoid extreme temperatures, such as leaving your painting in a hot car or transporting it in very cold conditions, as this can soften or crack the surface. Don’t worry; it won’t melt unless it reaches 142º F or higher. Like all fine art, your encaustic painting should be kept out of direct sunlight.

Encaustic Quick Tips:

Keep out of direct sunlight (as with all fine art)
Keep at average room temperatures, avoiding anything above 100º F and below freezing.
Avoid buffing areas with mixed-media elements or areas with considerable texture. There’s a possibility that you could damage the painting by buffing some sections too vigorously.