Returns & exchanges

I gladly accept returns and exchanges

  • Contact me within seven days of delivery

  • Ship items back within seven days of delivery

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Commissioned paintings

Conditions of return

  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping

Processing time

  • Artwork will be shipped out within one week of purchase unless otherwise noted. Each painting is packed with the utmost care. However, if a painting arrives damaged, please get in touch with me immediately with a photograph, and we can discuss the best course of action. 

Customs and import taxes

  • Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Encaustics 101

Definition of Encaustic

  • Encaustic: a paint made from pigment mixed with melted beeswax and resin and, after application, fixed by heat; also: the method involving the use of encaustic or work produced by this method

Care of your Encaustic Painting

  • To keep your encaustic painting in pristine condition, you’ll want to buff the surface (exceptions may apply) to bring out the shine and vibrancy of the colors.

How To Buff:

  • Gently (but firmly) buff the surface of the painting, using small concentric circles, with a soft, lint-free cloth (an old t-shirt or pantyhose) whenever you notice dust or a hazy appearance. This hazy appearance is called “bloom.” Bloom is a natural part of the beeswax hardening process. Over time, the bloom will stop as the wax cures and the painting matures. Once cured, your painting will shed dust more easily and keep its polished look.

Temperature Considerations:

  • You should avoid extreme temperatures, such as leaving your painting in a hot car or transporting it in very cold conditions, as this can soften or crack the surface. Don’t worry; it won’t melt unless it reaches 142º F or higher. Like all fine art, your encaustic painting should be kept out of direct sunlight.

Encaustic Quick Tips:

  • Keep out of direct sunlight (as with all fine art)

  • Keep at average room temperatures, avoiding anything above 100º F and below freezing.

  • Avoid buffing areas with mixed-media elements or areas with considerable texture. There’s a possibility that you could damage the painting by buffing some sections too vigorously.